Patrick Williams, creator of YOU ROCK in Washington State, USA, specialises in helping businesses succeed in their marketplace. He works with small retail shops through large scale corporate businesses offering simple strategies to yield more business and greater customer retention.
To increase client loyalty Williams recommends starting a loyalty benefits programme. In a recent tip he says, “Are you looking for a way to tell your customers to ‘stay with me’? Maybe it is time to create a loyalty program.
You don’t have to go far to find great models. Barnes & Noble has been charging $25 every year to be part of their rewards program, giving their customers 10% off of every purchase.
There are tons of businesses who use a simple email list to send out coupons or special offers on a regular basis to keep customers coming back for more.
Keep in mind that no loyalty program will work if you have a lousy product, service or treatment.
So make sure you deliver real quality and value first, then create a loyalty program that will keep your customers coming back again and again. “
If you have a quality product, service or treatment and are ready to incentivise your clientele with a loyalty programme, CardsPlus offers an out-of-the-box gift and loyalty software to encourage clients to stay with you.
Ready to start? Call us 086 16 CARDS (22737)